Privacy Policy

We consider ensuring the right to the protection of personal data as a fundamental Classical ME commitment, therefore we will devote all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as with any other legislation applicable on the territory of Romania. As one of the essential principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to products and/or our services on our website.

We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such change, we will display the modified version of the Privacy Policy on our website, so please check the content of this Privacy Policy periodically.

 

Who we are?

Classical ME is the name of the project belonging to the TRIB’ART ASSOCIATION, based in Timișoara, Str. A. Rubinstein, no. 18, Timiş county, CIF 32612822, in partnership with EPCR and Jeunesse Musicales. For the purposes of data protection legislation, we are the controller when we process your personal data.
As we are always open to your opinions, as well as to provide you with any additional information you may need regarding the processing of your data, we encourage you to contact us at the e-mail address – juridic@tribulartistic.ro
What categories of personal data do we process?
We generally collect your personal data directly from you, so you have control over the type of information you give us. By way of example, we receive information from you as follows:

  • When you place an order, you provide us with: name, surname, company name, address, postal code, telephone number, email address, bank details and other data required at the time of purchase.
  • On our website, we may store and collect information in cookies and similar technologies, according to the Cookie Policy.
  • We do not collect or otherwise process sensitive data, including by the general data protection regulation in special categories of personal data. We also do not wish to collect or process data of minors under the age of 16.

 

What are the purposes and grounds of the processing?

We will use your personal data to provide Classical ME services for your benefit.
This general purpose may include, as appropriate, the following:

  • account creation and administration within the platform;
  • order processing, including their receipt, validation, dispatch, and invoicing;
  • solving cancellations or problems of any nature related to an order;
  • returning products according to legal provisions;
  • reimbursement of the counter value of the products according to the legal provisions;
  • providing support services, including providing answers to your questions about your orders.

The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between Classical ME and you. Also, certain processing subsumed for these purposes is required by applicable law, including tax and accounting law.

 

How long do we keep your personal data?

As a general rule, we will store your personal data as long as you have an account on the Classical ME platform or while the transaction is being processed and until it is completed. You may request that we delete certain information or close your account at any time, and we will comply with such requests, subject to the retention of certain information including after account closure, where applicable law or our legitimate interests require it.

 

How do we protect the security of your personal data?

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.
The transmission of your personal data is done using state-of-the-art encryption algorithms and we store them on secure servers, ensuring data redundancy at the same time.
To make payments, we use the services of the payment processor NETOPIA Payments.
Despite the measures taken to protect your personal data, we draw your attention to the fact that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, and there is a risk that the data will be seen and used by third parties unauthorized parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.

 

What rights do you have?

The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You can request access to your data, correct any mistakes in our files, and/or object to the processing of your personal data. You can also exercise your right to complain to the competent supervisory authority or go to court. If applicable, you may also benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data, and the right to data portability.

 

Access

You can ask us:

  • to confirm whether we are processing your personal data;
  • to provide you with a copy of this data;
  • to provide you with other information about your personal data, such as what data we have, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you by this notice.

 

Correction

You can ask us to correct or complete your inaccurate or incomplete personal data.
We may attempt to verify the accuracy of the data before rectifying it.

 

Data deletion

You can ask us to delete your personal data, but only if:

  • they are no longer necessary for the purposes for which they were collected; or
  • you have withdrawn your consent (if data processing was based on consent); or
  • exercise a legal right to object; or
  • they were processed illegally; or
  • we have a legal obligation to do so.

We are not obliged to comply with your request to delete your personal data where the processing of your personal data is necessary:

  • to comply with a legal obligation; or
  • for establishing, exercising, or defending a right in court.

There are certain other circumstances in which we are not obliged to comply with your data deletion request, although these two are the most likely circumstances in which we may refuse your request
Please note that, before exercising this right, you download from your Classical ME account and save all documents relating to orders placed with Classical ME, regardless of whether the invoice was made to you or to another natural or legal person (such as be: invoices). If you do not do this before exercising your right to deletion, you will lose all these documents and Classical ME will be unable to make them available to you, as the case may be, because the data deletion process, respectively of the Classical ME account, with all its data and documents, is an irreversible process.